10 simple ways to improve customer experience

November 11, 2023

Listen to 10 simple ways to improve customer experience on: Apple Podcasts | Spotify | Stitcher | Google Podcasts 

This episode covers 10 simple ways to improve customer experience. I share statistics that show why good customer experience can make all the difference, and ideas you can start using now! I challenge you to take one of these ten ideas and implement it in the next 30 days. The goal is to create a PHENOMENAL customer experience so they keep coming back! 

Remember, it’s the small things that really, truly do make a big difference in your business.

In this episode, 10 simple ways to improve customer experience, we cover different ideas to implement in your business and create a good customer experience:

1. Welcome emails 

2. Reminder emails and texts

3. Unexpected gifts and bonuses

4. Showing your customer they are not just a number

5. Handling complications with responsibility

6. Giving homework

7. Quick response time

8. Easy access to offers

9. Follow up emails

10. Offboarding emails

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More about the Radical Disruption podcast: 

Are you wanting to make waves in your industry, push the envelope, and change the way things are done in a radical way? Are you looking for tangible, tactical, and actionable steps that will help you build a sustainable business that stands out? You’re in the right place!

Radical Disruption is home to the disrupters. Here you’ll learn how to take your business to the next level, break the status quo, and build a disruptive business.

Nursing student turned business and social media expert, host Mya Nichol (hey that’s me!) shares the real and raw of the crazy journey of entrepreneurship and building a multi-six figure business.

Through solo episodes and special guest interviews, you can expect honest conversations around throwing out the traditional way of business, scaling in a sustainable way, and becoming the go to expert in your industry. It’s time to build a disruptive business. See you on Tuesdays!

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