Listen to How to handle negative customer feedback on: Apple Podcasts | Spotify | Your player of choice
In today’s episode, I’m walking you through how to handle negative customer feedback. (I also have a fun surprise to share with you all!)
We all receive negative feedback in our businesses at some point, but feedback is just a data point. You get to decide what you do with it. I’m sharing some examples of what I’ve experienced and how I reacted.
In this episode, How to handle negative customer feedback, I cover:
- How even negative feedback can be valuable information
- Why every piece of feedback does not mean you have to take action
- How to find what multiple people are saying, not focus on one person’s opinion
- Why to hold off on knee-jerk reactions
- A script I use for how to respond to negative feedback
- How you can ask questions to learn more about how to make your offer better
Resources & Links:
- 150 Free Hooks
- List Building 101
- Manychat
- IG University
- Kajabi 30-day free trial + 20 free story templates
Some of the links mentioned are affiliate links, which help to support this podcast at no additional cost to you.
Connect with Mya:
- Follow on Instagram @myanichol
- Join my email list
- Check out my website
- Now on YouTube
Related Episodes:
- Episode 75: What do you do when the going gets tough
- Episode 87: How asking questions can create more sales in your business
More about the Radical Disruption podcast:
Are you wanting to make waves in your industry, push the envelope, and change the Bu way things are done in a radical way? Are you looking for tangible, tactical, and actionable steps that will help you build a sustainable business that stands out? You’re in the right place!
Radical Disruption is home to the disrupters. Here, you’ll learn how to take your business to the next level, break the status quo, and build a disruptive business.
Nursing student turned business and social media expert and host Mya Nichol (hey, that’s me!) shares the real and raw of the crazy journey of entrepreneurship and building a multi-six figure business.
Through solo episodes and special guest interviews, you can expect honest conversations about throwing out the traditional way of business, scaling in a sustainable way, and becoming the go-to expert in your industry. It’s time to build a disruptive business. See you on Tuesdays!
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